Returns & Exchanges

At Prashanti Sarees, we strive to ensure you are delighted with your purchase; however, if you are not completely satisfied, we offer a seamless 7-day return and exchange policy for all unworn and unstitched products.

1

Initiate Request

Log in to your account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.

2

Quality Check Preparation

Ensure the saree remains in its original condition with all tags attached, including the original packaging and any complimentary accessories provided.

3

Reverse Pickup

Once your request is approved, our logistics partner will arrange a reverse pickup from your doorstep within 48 to 72 hours.

4

Refund or Exchange Processing

After the item reaches our warehouse and passes quality inspection, your refund will be initiated to the original payment method or the exchange item will be dispatched.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing